At Great Rail Journeys, we’re the UK’s leading provider of holidays by rail, offering escorted tours, river cruises and tailor-made adventures across more than 40 countries worldwide. With five decades of experience, we’re experts in showcasing the beauty and diversity of the destinations we travel to, taking people to places only rail can reach.
Every year, we proudly take over 50,000 customers on unforgettable journeys, creating moments of great connection through thoughtful planning, exceptional service and a genuine passion for what we do. We care deeply about our customers and never lose sight of the small touches and attention to detail that make a holiday truly special. Our customer-first ethos sits at the heart of every decision we make, helping us deliver the high‑quality tours our customers love and return to year after year.
Why Join us?
Do you enjoy making people happy? Our purpose is to take people on unforgettable holidays, quite often the trip of a lifetime. Hearing that our customers have had an amazing time is what makes us most proud. Travel is one of the most enjoyable industries to work in. We make people's dreams come true and our work is focused on some of the most beautiful places in the world. What we do is why it's great to work with us.
As the go-to tour operator for worldly travellers from the UK and USA, we're an ambitious bunch of loyal and like-minded people sharing a will to create great tours built on a philosophy of bringing moments of great connection. Based by York's historic city walls, we're perfectly located near the train station and public transport links. We believe in fostering a friendly and respectful working environment, and that means taking care of our colleagues. After all, if we don't look after ourselves, how can we look after our customers?
Gezellig
Yes, it's a real word! It's Dutch and sums up our working culture perfectly. Gezellig describes a warmth in the heart created by togetherness, similar to the Danish 'hygge'. The first thing you'll notice in the office is our friendly team. We're incredibly proud of this and it's something new colleagues and visitors comment on. While gezellig means something different to everyone, at its heart is a spirit of warmth and happiness. This epitomises life at Great Rail Journeys.
One team
Our focus is our customers and making sure they have the best holidays. No matter which role you play in the GRJ family, we all share this same aim. Everything we do helps create those unforgettable moments of great connection. As a highly engaged team, we're proud of working for GRJ, the work we do here and the supportive working environment. With managers who care about your wellbeing and career opportunities, we firmly believe in a 'one team' approach.
Every opinion matters
We don't believe in hierarchy at Great Rail Journeys. What we do believe in is that everyone is equally valuable. In our relaxed but professional environment, our CEO, Dave, encourages everyone to speak up and challenge the things that they think could be improved. It's important that everyone is respected and feels able to offer their opinions as part of the family. Dave also hosts regular Town Hall meetings to keep everyone updated on our progress.
Benefits of life at GRJ
We believe that wellbeing plays an important role in creating a warm culture. Lunch from a street-food truck each month, regular social events and yoga sessions are just some of the benefits we provide - oh, and not forgetting excellent coffee on tap! There's also 33 days holiday, enhanced maternity and paternity schemes as well as travel discounts.
If you want to be part of a friendly company that values you for who you are and what you bring, understands the importance of a 'Customer First' focus and provides you with career development and opportunities, then GRJ is the place for you.
© Copyright 2026, Nigel Wright Consultancy Ltd. All Rights Reserved